Iconic Culture

Get ready to catch the fever with our heart-pounding collection. These kicks aren't just shoes; they're a fever dream of style and swag. Catch it while it's hot!

Iconic Culture is associated with The Courier Guy. We use them to deliver all of our customers parcels across South Africa, safe and efficiently.

FAQ'S

What is the estimated delivery time?

Our standard delivery time is 3-5 business days. We understand the excitement of receiving your sneakers promptly, and we strive to ensure a swift and efficient delivery process.

Which courier services do you use for deliveries?

We exclusively use Courier Guy and Aramex for our deliveries. These trusted courier services enable us to provide reliable and secure shipping for your valuable sneakers.

Can I track my order during transit?

Yes, absolutely! We provide order tracking facilities through both Courier Guy and Aramex. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor the real-time status of your delivery.

Are there any additional shipping fees?

Our listed prices include standard shipping fees. However, for expedited or special delivery services, additional charges may apply. You can find detailed information about shipping costs during the checkout process.

What happens if I'm not available to receive my delivery?

Both Courier Guy and Paxi usually attempt delivery multiple times. If you're unavailable, they will leave a notification with instructions on how to reschedule delivery or collect your package from a designated location.

Do you offer international shipping?

Currently, we primarily focus on domestic deliveries. However, we are actively exploring options for international shipping to broaden our service in the future.

What should I do if there's an issue with my delivery?

If you encounter any issues with your delivery, please contact our customer service team immediately. We are here to assist you in resolving any concerns and ensuring a smooth delivery experience.